technician | Territory Relationship Manager in Elkridge, MD

Territory Relationship Manager

  • TTi Global
  • 6213 Greenleaf Ln
  • Elkridge, MD 21075
  • Full-Time
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The Territory Relationship Manager manages a productive relationship between dealer groups and colleges insuring communication and active dealer involvement pertaining to Stakeholder Meetings. Responsibilities include but are not limited to:
  • Represent the automotive technician training-internship program at all Stakeholder meetings
  • Represent the automotive technician training-internship program at Recruiting events at the high school and adult education level
  • Program Marketing Material distribution Management of student, dealer and College program inquiries generated from web site inquiries
  • Report program s performance pertaining to colleges, dealerships etc.
  • First contact point for dealers, students and members of the BC
  • Event participation, coordination regarding industry events and recruitment
  • Assist with graduation to dealership tech placement.

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  • The Mopar CAP & D@W Relationship Manager develops and maintains relationships between dealers and Mopar Career Automotive Program (CAP) affiliated schools in order to attract, train, retain and place future dealership employees.
  • Additionally, the Relationship Manager is responsible for driving dealership participation in the Degrees@Work program, providing a no-cost, no-debt college education to participating dealership employees and their family members.

  • Responsibilities of the position include, but are not limited to:
  • Develop and manage productive relationships between dealers and affiliated schools ensuring communication and active involvement in the Mopar Career Automotive Program
  • Represent the Mopar Career Automotive Program at affiliated secondary education level (colleges, universities and trade) school launches, recruiting events, career fairs, etc.
  • Report and track program s performance against key performance indicators and goals
  • Represent and coordinate the Degrees@Work program to all FCA dealerships in assigned territory alongside Strayer University
  • Benchmarking other OEM automotive educational training programs in assigned territory
  • Tracking of FCA assets and contract obligations (vehicles, components, tools, marketing materials, etc.) at affiliated schools
  • Collaboration with internal and external program partners to ensure success (NC3, ASE, NATEF, Strayer University, etc.)
  • Coordination and collaboration with FCA s nine (9) business centers and field organization
  • Position Requirements:
  • Bachelor s degree
  • 2 years of territory/area management
  • Up to 60 - 75% domestic local and overnight travel
  • Ability to establish and maintain positive, professional working relationships
  • Strong organizational and time management skills; able to work in a mobile office setting with minimal supervision
  • Excellent problem solving skills - resourceful, creative thinker
  • Strong written and verbal communication skills
  • Comfortable speaking in front of a larger group of people
  • Proficiency in Microsoft Office / Google Suite programs
  • Preferred Qualifications:
  • Automotive retail service experience with FCA or other automotive OEM
  • Territory: This territory includes approximately 20 Mopar CAP schools and covers the following states: PA, MD, ME, NY. NJ, NH, MA, RI, VA, VT, WV.