Technical Support Specialist, Mac

  • Robert Half Technology
  • $63,660.00 - 99,190.00 / Year *
  • Full-Time



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Ref ID: 00320-#######853

Classification: Help Desk/Tech Support II

Compensation: $23.75 to $27.50 per hour

Position: Technical Support Specialist, Mac Site Address: Los Angeles, CA 90049 Pay Rate: $22-24/hour | 52K ($25) upon conversion Start Date: 12/10 Duration: 6 month contract-to-hire Must Haves: ? Windows Mac support both deskside and via phone o 2-5 years of related experience with PC and Macintosh hardware and software support o Possesses thorough knowledge of Macintosh operating system and hardware. o Experience installing and configuring desktop computer systems in a networked computing environment, and in applying diagnostic techniques for problem troubleshooting o At least 2 year on Helpdesk, answering phones and remote troubleshooting ? Knowledge of ITSM tools and techniques ? Good technical writing skills preferred. ? Ability to provide excellent customer service ? Must meet the Physical and Mental requirements o Able to lift/move equipment up to 50 lbs. Pluses: ? Certification preferred in any of the following: Windows, Dell, Apple, Microsoft ? Adobe suite support Soft Skills: ? Excellent communication skills ? Professional presentation and communicate well with higher level executives
Mac OS X, PC Skills, PC Desktop - Workstation, MS Windows 10

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888-###-#### to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

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Associated topics: assist, assistance, deskside, front desk, help desk, information technology, information technology support, patient, service, support specialist


* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.