Ref ID: 00320-#######853

Classification: Help Desk/Tech Support II

Compensation: $23.75 to $27.50 per hour

Position: Technical Support Specialist, Mac Site Address: Los Angeles, CA 90049 Pay Rate: $22-24/hour | 52K ($25) upon conversion Start Date: 12/10 Duration: 6 month contract-to-hire Must Haves: ? Windows Mac support both deskside and via phone o 2-5 years of related experience with PC and Macintosh hardware and software support o Possesses thorough knowledge of Macintosh operating system and hardware. o Experience installing and configuring desktop computer systems in a networked computing environment, and in applying diagnostic techniques for problem troubleshooting o At least 2 year on Helpdesk, answering phones and remote troubleshooting ? Knowledge of ITSM tools and techniques ? Good technical writing skills preferred. ? Ability to provide excellent customer service ? Must meet the Physical and Mental requirements o Able to lift/move equipment up to 50 lbs. Pluses: ? Certification preferred in any of the following: Windows, Dell, Apple, Microsoft ? Adobe suite support Soft Skills: ? Excellent communication skills ? Professional presentation and communicate well with higher level executives
Mac OS X, PC Skills, PC Desktop - Workstation, MS Windows 10

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The intersection of technology and people it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

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Associated topics: assist, assistance, deskside, front desk, help desk, information technology, information technology support, patient, service, support specialist