• iTech Solutions
  • New York, NY
  • Media
  • Full-Time
  • 200e E 24th St

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AV Manager The AV Co-manager role is directly responsible for, in close collaboration with the partner AV Co-manager position, providing audiovisual (AV) managerial and daily operational services in support of the Fifth Avenue co-location site. This role will help build, support, and maintain AV systems throughout the space, including but not limited to the auditorium, executive, conference, and team meeting rooms. Additionally, the role supports video conferences and web conferences of varying complexity, and the oversight and ongoing documentation of all AV facilities and hardware. Finally, the role will make periodic recommendations towards upkeep, maintenance, and expansion of AV facilities with an eye towards greater, more modern capabilities, and a more robust environment. Principal Responsibilities Work closely with co-manager to ensure there are no oversights in office support or AV capabilities (ie., broken equipment) below responsibilities are identical for both co-managers. Daily review of all AV facilities throughout space, including team rooms, conference rooms, executive rooms, and the auditorium ( \"Town Hall ) to ensure they're functional and ready when needed Work closely with management to ensure scheduled videoconferences and meetings are staffed and executed properly, including AV requests for special events and meetings. Note that some meetings are held outside normal business hours these also require support, which can be coordinated with co-manager. Coordinate, connect, and monitor (when appropriate) video conference calls to ensure consistent service Consult, advise, and support personnel of video web conference solutions as per client needs. Troubleshoot and provide or requisition technical support and service for any AV problems requires a degree of \"thinking on your feet - rapid problem identification and solving of on-the-fly problems. Arrange vendor visits to repairmaintain equipment. Keep abreast of new technology as it relates to the AV systems daily operation responsibilities and make recommendations. Identify opportunities for process improvement. Build and maintain on-going collaborative relationships with personnel their reoccurring audiovisual needs. Minimum Qualifications Minimum 5 years' experience as an AV Technician Experience with live streaming and real time feeds. Experience with web and video conferencing. Must be able to co-manage and collaborate on solutions Strong, knowledgeable consultative skills. Excellent interpersonal skills. Excellent writing skills, both business and technical Able to understand the business and technical needs of the end user as well as foster customer relationship building and deliver outstanding service. For more information please contact Janice DiCicco at 860-###-#### or jdiciccoitechsolutions.com Since 1995, iTech Solutions Inc., has been providing IT Consulting and Direct Hire Services to the Insurance, Financial, Communications, Manufacturing and Government sectors with local offices in Connecticut, Minnesota, Colorado, Massachusetts, Tennessee, North Carolina, and New Jersey Pennsylvania area. Our recruiting strategy is simple, if you want to find qualified IT professionals then use IT professionals to find them. So at iTech Solutions, our personnel are all career IT professionals with a wide range of IT experience. We can honestly say our staff understands the technologies, the complexities of finding and selecting the appropriate personnel and the pressures of running successful IT projects. Employer will not sponsor applicants for any employment visas, at hiring or in the future, including but not limited to H-1B visas. Corp-to-Corp or subcontract personnel will not be considered for this position.

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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