Title Senior LAN Administrator Location Richmond, VA Duration 12+ Months Qualifications Experience with PCLAN communications hardwaresoftware in a multi-protocol environment. Network software management. Data communications troubleshooting desired. Broad understanding of customer needs. Demonstrate a sense of urgency take ownership. Demonstrate the specialized understanding of the customersrsquo business adapt to the environment. \"People person\" clients are comfortable in approaching. Maintain a solid strategy for efficient problem diagnosis. Focus on real issues. Must be a good listener. Communicate often with the customer. Advocate for the customer see the problem through to resolution. Comfortable asking for assistance as well as sharing experiences and lessons learned. Respond to multiple customer requests. Manage workload by prioritizing tasks. Knows when the situation is beyond their expertise and seeks help for a resolution. Exercise discretion in the performance of duties and responsibilities. Comfortable interjecting ideas, opinions, and influence. Responsibilities Work independently or with general direction. Provide integrated team support and maintenance of LAN hardware and software. Perform LAN security procedures. Implement PCLAN policies, procedures and standards and ensure conformance with information systems and company objectives. Responsible for working in multi-platform environments on multiple project assignments. Monitored on performance to established service levels for the department. Errors may cause significant disruption to operations or major costs. Provide 3rd level workstation support for help tickets as they relate to software developmentdeployment, iOS device management, and other desktop support issues that may arise. Full understanding and experience in SCCM. Scripting with PowerShell and experience in VDI and migrations to Windows 10 are a plus. Associated topics: 5g, asic, avaya, cable technician, design engineer, electrical, electrical engineer, lan, system analyst, system engineer
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